Place your order by December 17th for the best chance of receiving it before Christmas.

We strive to process and ship all orders within 24 hours of placement. Delivery times vary based on the destination and can range from 1 to 7 business days. Please note that during peak periods, such as holidays, delivery times may be extended.

Shipping Rates:

Orders Under 15lb
$10

15lb - 40lb
$20

40lb - 65lb
$30

65lb - 130lb
$60

130lb and above
Contact us

Important Information:
We only ship to the mainland USA and do not service Hawaii or Alaska. Customers are responsible for any additional shipping costs resulting from incorrect or incomplete addresses or if a package is refused. We are not liable for lost, stolen, or damaged goods once they have been delivered. Please be aware that orders may arrive in multiple packages.

We are unable to deliver to Post Office Boxes or Parcel Collect locations.

If you have any questions about our shipping policies, please feel free to contact us.

To give your order the best chance of arriving before Christmas, please place it by the following dates:

• 16th December: Canberra, Gosford, Newcastle, Sydney, Wollongong, Ballarat, Geelong, Melbourne, Brisbane, Gold Coast, Adelaide, Perth, Sunshine Coast, Toowoomba, Ipswich, Gladstone, Bundaberg.

• 13th December: Tasmania and regional areas in VIC, NSW, QLD, WA, SA, ACT that are not listed above.

• 12th December: Northern Territory.

Please note that while we aim to meet these delivery timeframes, pre-Christmas delivery cannot be guaranteed. During this busy time, deliveries may take longer than usual due to increased demand.

General Shipping Information

We aim to ship all orders within 2 business days of placement. Estimated delivery times typically range from 2 to 7+ business days after dispatch, depending on the destination. Transit time is determined by the order’s contents and final destination. Below are typical delivery estimates, though these are approximate and may not account for disruptions or delays:

• VIC, NSW, ACT, QLD, TAS, and SA: 2-4 business days.

• Regional QLD, WA, and NT: 3-7 business days.

Shipping costs are based on the weight of the order and the delivery location. Smaller items will generally be shipped via Australia Post, while larger parcels will be delivered through Direct Freight Express. Please note that delivery to Post Office Boxes and Parcel Collect locations is unavailable.

Shipping Costs

Victoria, Adelaide, Sydney, Newcastle, Wollongong, and the Central Coast

• 0 - 0.99 kg: $9.99

• 1 - 3.99 kg: $14.99

• 4 - 9.99 kg: $14.99

• 10 - 19.99 kg: $19.99

• 20 - 29.99 kg: $29.99

ACT, Brisbane, Sunshine Coast, and Gold Coast

• 0 - 0.99 kg: $9.99

• 1 - 3.99 kg: $14.99

• 4 - 9.99 kg: $19.99

• 10 - 19.99 kg: $24.99

• 20 - 29.99 kg: $34.99

Perth and Tasmania

• 0 - 0.99 kg: $9.99

• 1 - 3.99 kg: $14.99

• 4 - 9.99 kg: $29.99

• 10 - 19.99 kg: $44.99

• 20 - 29.99 kg: $59.99

Regional NSW, SA, and QLD (excluding Far North QLD)

• 0 - 0.99 kg: $14.99

• 1 - 3.99 kg: $19.99

• 4 - 9.99 kg: $24.99

• 10 - 19.99 kg: $34.99

• 20 - 29.99 kg: $49.99

NT, Regional WA, and Far North QLD

• 0 - 0.99 kg: $14.99

• 1 - 3.99 kg: $24.99

• 4 - 9.99 kg: $39.99

• 10 - 19.99 kg: $54.99

• 20 - 29.99 kg: $79.99

A signature is required for deliveries over 4kg unless Authority to Leave is provided. If a redelivery is required, additional fees may apply. Please note that we are not liable for any lost, stolen, or damaged goods once delivered. Multiple-package orders may be delivered separately.

Customers are responsible for any additional shipping costs resulting from incomplete or incorrect addresses or if a package is refused. Currently, Click and Collect is unavailable.

If you have any questions regarding shipping, feel free to contact us.

For the best chance of delivery before Christmas, please place your order by the following dates based on your location:

• 23rd December 2024: Belgium, Luxembourg, Netherlands.

• 20th December 2024: Austria, Czech Republic, Denmark, France, Monaco, Germany, Hungary, Poland, Slovakia, United Kingdom.

• 19th December 2024: Croatia, Estonia, Ireland, Latvia, Lithuania, Portugal, Spain, Sweden, Switzerland.

• 18th December 2024: Bulgaria, Finland, Italy, Norway, Romania, Slovenia.

• 16th December 2024: Greece.

We aim to ship orders within 24 hours of placement, with estimated delivery times ranging from 1–7 business days after dispatch. However, during the busy Christmas period and times of high demand, delivery times may increase. Transit time is determined by the order’s contents and final destination.

Please order early to avoid potential delays during this peak season.

Shipping Rates:

Belgium, Germany, Netherlands
€7.99

Austria, Czechia, Denmark, France, Hungary, Ireland, Lithuania, Luxembourg, Monaco, Poland, Slovakia, Slovenia
€12.99

Estonia, Finland, Italy, Latvia, Portugal, Spain, Sweden
€17.99

Bulgaria, Croatia, Romania
€24.99

Greece
€39.99

Customers who provide an incomplete or incorrect shipping address or refuse a package are responsible for any additional shipping costs that may incur.

If you have any queries regarding shipping please contact us at info@rideminded.com

Please note, at this time, we are unable to offer shipping to the following regions: Cagliari, Nuoro, Oristano, and Sassari in Italy; the Azores and Madeira in Portugal; and the Balearic Islands, Ceuta, Las Palmas, Melilla, and Santa Cruz de Tenerife in Spain.

Due to logistical challenges and shipping difficulties, such as longer transit times and increased costs, we cannot currently serve these provinces. We are continually reviewing our shipping capabilities and hope to expand to these areas in the future. If you have any further questions, please feel free to contact us.

We strive to ship all orders within 24 hours of placement. Estimated delivery times typically range from 1 to 5 business days after dispatch. However, during the busy Christmas period, delays may still occur.

For the best chance of receiving your order before Christmas, please place it by 20th December. While we will do our best to ensure timely delivery, this cannot be guaranteed due to potential delays caused by high demand during the holiday season.

Shipping Costs:

• Orders over £50: FREE

• Orders under 15kg: £4.95

• Orders over 15kg: £6.95

Please ensure the shipping address provided is accurate and complete. Any additional shipping costs resulting from an incorrect or incomplete address, or a refused package, will be the responsibility of the customer.

If you have any questions about shipping, feel free to contact us.

At this stage, we do not offer shipping to any locations outside of the regions we currently serve. Our shipping is focused on select regions within Australia, the USA, and Europe/UK to ensure we provide reliable and timely deliveries.

This means we are not able to ship to destinations such as Canada, New Zealand, or other locations not listed in our shipping zones. We regularly review our shipping policies and may expand to additional countries in the future, but for now, we are focusing on the regions mentioned above.

If you have any specific questions regarding shipping or would like to stay updated on future expansions, please feel free to reach out to us.

Due to courier restrictions, we are can't guarantee delivery to PO boxes. Please provide a physical address during checkout to ensure there are no delays with your delivery.

Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website and visiting the 'Orders' section.

If you need to change the shipping address for your order, please contact us as soon as possible. We can accommodate address changes only if your order has not yet been shipped. Once an order is in transit, we are unable to redirect it.

To change your address, reach out to our customer support team below with your order number and the new address details. We will do our best to make the necessary updates to ensure your order reaches the correct destination.

Unfortunately, we do not offer an option for order pickup. All purchases are shipped from local warehouses directly to your address.

We do not have a showroom. Our business operates exclusively online, which allows us to offer a wide selection of products with detailed descriptions and images on our website.

If your order has not arrived by the estimated delivery date, please check your tracking number for updates. If there are no recent updates or if the delivery timeframe has passed, please contact our customer service team using the form below for assistance.